CUSTOMER STORY
Scheduled services, themed cruises and charters place different demands on a boat operator. For Josef Schweiger, Travelmanager brought a more structured approach to ticket sales and back-office preparation, with an online shop and hospitality POS in the same system.
Personenschiffsverkehr Josef Schweiger GmbH operates between Kelheim, Weltenburg, Regensburg and Riedenburg. The original account describes two modern vessels and a programme of scheduled, themed and charter cruises, with sales ashore and on board.
Ticketing and planning had to support scheduled services, themed cruises and charters, with sales both ashore and on board. Managing this varied programme and seasonal peaks forms the operational context of Schweiger’s account.
The report explicitly lists the integrated hospitality POS, integrated online shop and continuous development as reasons for choosing Travelmanager. Together, they formed a basis for sales ashore and on board that could develop with the business.
IN DAILY OPERATION
The team reports clear processes and well-organised ticket handling after implementation. These changes made work calmer even during the most intensive operating periods.
More efficient preparation and more precise reporting supported the office team. The company describes time savings in accounting and organisation.
Reliable support and the integrated online shop proved particularly valuable in everyday operation. The original report describes both as indispensable to the team’s work.
THE CUSTOMER’S EXPERIENCE
Andreas Schweiger highlights reliability, ongoing development and the noticeable reduction in operational workload. His recommendation is directed at scheduled, themed and charter operators looking for dependable ticketing and planning processes to manage seasonal peaks.
Andreas Schweiger · Personenschiffsverkehr Josef Schweiger GmbH
Summary of the original German account.
Tell us about your scheduled, themed and charter services, and how your sales and office teams prepare for peak days.
