CUSTOMER STORY
Scheduled services, themed cruises and charters each have their own sales routine. For Josef Schweiger, Travelmanager brought ticket sales, the online shop and hospitality POS into one system, giving the team a clearer structure for sales ashore, on board and in office preparation.
Personenschiffsverkehr Josef Schweiger GmbH operates between Kelheim, Weltenburg, Regensburg and Riedenburg. The original account describes two modern vessels and a programme of scheduled services, themed cruises and charters, with sales ashore and on board.
Ticketing and planning had to cover scheduled services, themed cruises and charters, with sales both ashore and on board. Schweiger’s account describes the practical challenge of preparing this varied programme and keeping work organised during seasonal peaks.
The report explicitly names the integrated hospitality POS, the integrated online shop and continued development as reasons for choosing Travelmanager. Together, they gave Schweiger one setup for sales ashore and on board that could continue to develop with the business.
IN DAILY OPERATION
The team reports clear processes and well-organised ticket handling after implementation. In daily operation, this made work calmer even during the busiest periods.
More efficient preparation and more precise reporting supported the office team. The company describes time savings in accounting and organisation.
Reliable support and the integrated online shop proved especially valuable in everyday operation. The original report describes both as indispensable to the team’s work.
THE CUSTOMER’S EXPERIENCE
Andreas Schweiger highlights reliability, ongoing development and the noticeable reduction in operational workload. His recommendation is directed at scheduled, themed and charter operators looking for dependable ticketing and planning processes to manage seasonal peaks.
Andreas Schweiger · Personenschiffsverkehr Josef Schweiger GmbH
Summary of the original German account.
Tell us how you handle scheduled services, themed cruises and charters, and where your sales and office teams need clearer preparation for busy days.
