Keep a booking connected to the passenger, selected sailing and the vehicle travelling with them. Use the same booking foundation for staff sales and your online shop.
A clear journey starts with the departure, the travelling party and the ticket choice. Keep those decisions connected whether the booking comes through your website or your team.
Choose the departure date, origin and destination. Add a return journey where needed, then select the ticket quantities. The booking view keeps the times, vessel and available passenger places beside the chosen journey.
A passenger has already booked the outward crossing but needs a later return. Start from the existing booking, identify the return leg and review the new sailing before making the change. Passenger quantities may stay the same while vehicle space, fare conditions and ticket details need another check. Keeping these decisions together gives the booking office a clear record to work from.
A vehicle booking needs more than a ticket quantity. Capture the configured vehicle category and the relevant dimensions alongside the people travelling. Availability rules depend on the service setup; length-based vehicle checks and passenger places are separate in configured ferry setups.
Staff need to distinguish a confirmed booking from a provisional reservation. Unconfirmed provisional reservations can be configured not to consume capacity. Agree that behaviour before using reservations as a way to hold places.
Issue the configured ticket or confirmation and make the booking available to the relevant sales and departure teams. Rehearse amendments, cancellations and return-trip changes with your own fare rules during setup.
Let passengers choose a crossing, select tickets and enter their details on your website.
Explore Online Booking
Let passengers complete suitable booking steps themselves.
Explore Self-Service Booking
Give sales partners an agreed way to work with your ferry products.
Explore Agent Portal
Handle a cancellation according to the fare conditions and the payment method used.
Explore Cancellations & Refunds
Plan ferry departures and check availability for passenger and vehicle bookings.
Explore Schedules & Capacity
Keep a planned journey and its reservation status visible to your sales team.
Explore Ferry Reservation SystemThese topics require a project-specific assessment and are not presented as standard features.
Plan cabin and berth requirements alongside the ferry booking.
Explore Cabin Booking Requirements
Explore Travelmanager’s ferry software features: schedules, passenger and vehicle bookings, ticket sales, boarding, reporting and integrations.
Explore FunctionsTell us how reservations & online booking fits into your operation and which part you want to improve. We’ll review the relevant workflow and the scope of your setup with you.
