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A clear sales workflow for ferry ticket agents.

Help agents sell the right sailing and keep the resulting booking identifiable. Travelmanager supports configured agency access and connected booking workflows for the ferry and boat-trip products you distribute.

Give the sales partner a defined part of the booking process.

An agent needs to understand which products it can sell, how a passenger pays and who can change the booking. A clear arrangement makes day-to-day sales easier and gives the operator a consistent way to respond when the traveller contacts the office or arrives at the terminal.

Travel adviser working with a customer at a booking counter

From agency access to a traceable sale.

Agree access and products

Define the routes, products and actions available through the agency setup. Establish the contact and commercial relationship before opening sales.

Complete the passenger booking

Choose the sailing and required tickets using the configured sales route. Agree how agency, booking and payment references are reconciled.

Handle requests consistently

Specify who owns amendments, refunds and passenger enquiries. Make sure the operator and sales partner know where to send each exception.

A booking tied to a specific departure.

This genuine Travelmanager booking view shows journey selection and passenger availability. It illustrates the underlying booking context; the agency’s available screens and actions depend on its configured access.

Distribution works best when responsibilities are explicit.

Payment and commercial terms

Confirm whether the agent or operator collects the passenger payment and how settlement is handled. Commissions, credit arrangements and refunds depend on the agreed commercial setup, not simply the existence of an agent account.

Portal and API connections

Product identifiers, passenger and vehicle inputs, booking results and changes must line up across a connection. Review a representative sale and amendment before extending the integration to more products.