ATG Alster-Touristik
From Excel, Outlook and email to connected ticket sales, charter handling and duty planning. Elena Pavlanská describes the change for the team behind Hamburg’s White Fleet.
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Read how passenger transport operators use Travelmanager to connect bookings, ticket sales, planning and day-to-day work.
Six customer accounts from passenger shipping. See what led each operator to change, how teams use Travelmanager in practice and what they report from daily operation. Personal experiences are drawn from the original German customer stories.
From Excel, Outlook and email to connected ticket sales, charter handling and duty planning. Elena Pavlanská describes the change for the team behind Hamburg’s White Fleet.
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Slow printing and complicated ticket selection led SBS to replace its previous system. Katja Wimmer explains what simpler counter sales changed for the team.
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Separate payment devices, disconnected online sales and no shared capacity view shaped Tegernsee’s decision to change. Stephan Herbst’s account also covers his experience of service and support.
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Andreas Schweiger describes more structured ticket sales and calmer peak periods, with an integrated shop, hospitality POS and better back-office preparation.
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Guests wanted to book ahead, while group bookings were managed in Excel. Astrid Eder recalls the staff and guest feedback that confirmed the decision to introduce Travelmanager.
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Growing booking volumes made manual reservations, invoicing and coordination harder. Andrea Vomfell shares how Travelmanager and Gastrozack became part of La Paloma’s daily operation.
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