Vouchers
Use configured vouchers within your ticket sales process.
Explore VouchersPlan a gift-ticket or stored-value offer around the journeys you sell. The validity, balance handling and redemption workflow must be agreed for the chosen setup.
Turn a gift into a clearly defined journey purchase.
Define the gift product
Decide whether the gift buys a particular crossing, a journey category or an amount that can be used towards a later booking. Make the traveller’s next step clear on the gift document.
The recipient chooses a more expensive sailing
A gift may represent a specific journey or an agreed monetary value. Those alternatives lead to different redemption questions when the recipient chooses another departure or product. Establish what the gift covers, how any difference is handled and which conditions apply before promoting it. Balance handling and partial redemption depend on the selected setup.
- Define exactly what the gift represents
- Explain how the recipient selects a journey
- Confirm expiry, differences and cancellation handling
Agree redemption rules
Confirm eligible routes, fare differences, expiry and partial use before publishing the offer. These are configuration and commercial decisions, not assumptions about every voucher.
Prepare for the recipient
Provide an understandable way to choose a departure and apply the gift. Rehearse a lost code, a higher-priced sailing and cancellation of the final booking as part of implementation.
Explore related topics
Online Booking
Let passengers choose a crossing, select tickets and enter their details on your website.
Explore Online Booking
Sales, Pricing & Payments
Configure the fares you sell and the payment options your passengers can use.
Explore Sales, Pricing & PaymentsTalk to us about gift cards.
Tell us how gift cards fits into your operation and which part you want to improve. We’ll review the relevant workflow and the scope of your setup with you.