Ferry Booking & Ticketing Software

Use booking information within a defined security process.

Booking and departure information can support an operator’s security procedures. The applicability of ISPS requirements and the approved security process must be determined by the responsible professionals.

Define the security process first

Identify the checks, responsibilities and information required under the applicable ship and port-facility arrangements. Do not begin by assuming a ticket scan covers every access-control requirement.

Ferry operating photograph with an actual Travelmanager ticket control screen

Start from the approved operating responsibilities

The relevant security process determines which checks and records are needed. Booking details and ticket-control results may support parts of that process, but they do not replace a security plan or an authorised operating decision. Identify the information required at each point and assess the associated permissions and interfaces with the responsible professionals.

  • Define the applicable checks and responsible roles
  • Identify supporting booking or control information
  • Confirm the required records and system connections

Identify supporting information

Passenger bookings, journey details and ticket-control results may form part of the operational information staff use. Confirm which records, permissions and interfaces the particular process requires.

Keep operational responsibility clear

The software supports configured workflows. It does not certify compliance, replace a security plan or decide whether an individual vessel or route falls within a legal regime.

Further reading

IMO: SOLAS XI-2 and the ISPS Code

Review the applicable requirements with your designated security officer and competent authority.


Explore related topics

Ticket control at a ferry departure point

Check-in

Prepare passengers and vehicles for their departure by checking the booking and the details your operation requires.

Explore Check-in
Passengers and cars boarding a ferry

Boarding

Give the departure team a practical way to check tickets for the sailing they are boarding.

Explore Boarding

Apply this to your ferry operation.

Bring your questions about software in isps-related workflows to a discussion of your routes and working procedures.